Terms of Website Use and Disclaimer

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEBSITE (this ‘WEBSITE’). By accessing or using this website, you agree to these terms of use. If you do not agree to these terms you may not use this website. These terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with New Zealand law.


All website design, text, graphics, interfaces, and the selection and arrangements thereof are 2018, Go Paleo NZ Ltd. ALL RIGHTS RESERVED. Any use of materials on this website, including reproduction for purposes, modification, distribution, or republication, without prior written permission of the company, is strictly prohibited.


The information, services, products, and materials contained in this website, including, without limitation; text, graphics, and links are provided on an ‘as is’ basis with no warranty. To the maximum extent permitted by the law, the company disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied, warranties arising from course of dealing or course of performance. In addition, the company does not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice.

Limitation on Liability

In no event shall the company be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if the company has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this website. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Online Purchasing

Go Paleo NZ Ltd online supplies to personal shoppers only and trade quantities or commercial orders will not be supplied via the Go Paleo NZ Ltd online store. Items on any promotion can be limited to one per customer. If you have a commercial inquiry, please contact our Go Paleo NZ Ltd commercial team. Bulk orders or orders made for commercial purposes will be cancelled and the funds returned to the purchasing account. In the event of limited stock sales, no further sales at the promotional prices will be made after the allocated quantity has been sold or the expiry date and time has been reached.

In the unlikely event where a product that has been ordered is no longer available, our Customer Services team will contact you as soon as possible to discuss your options. This may result in the cancellation of your order or replacement with an alternative product. If there is an error in pricing online, in a product description, name or product image, Go Paleo NZ Ltd online reserves the right to contact the customer and make the appropriate changes to the order. If an alternative option is not agreed upon with the customer, the order will be cancelled and the amount paid refunded.

All orders are screened for the legitimacy of payment. If an order does not meet Go Paleo NZ Ltd’s confidential security checks, the order will not be accepted. The funds will be returned to the purchasing account and a notification of this will be sent via email.

When we receive your order, it will be screened and cleared of any security issue, website error or stock complication; your order will be processed and finalised. On completion of this process, you will be notified that your order has been processed, payment is then taken. This results in a separate binding agreement between you and us for the supply of those products.

Linking to Third-Party Websites

If you click on links and banners on our website that take you to third-party websites, you will be subject to the third party’s privacy policies.   While we support the protection of privacy on the internet, Go Paleo NZ Ltd cannot be responsible for the actions of any third-party websites.

Changes to our Privacy Policy

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website.  We encourage you to check this policy regularly for any modifications or updates.  Your continued use of our services after any changes have been posted on our website indicates your acceptance of those changes.

Website and Credit Card Security

Help us fight fraud

We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. http://www.gopaleonz.com uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts your information as it is transmitted over the internet.

This encryption scrambles details such as credit card number, billing details and delivery address so that generally, other computers are unable to decipher the information, ensuring privacy and security.

To make sure you are accessing a secure server, check for the unbroken key or closed lock symbol located generally either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double check this by looking at the URL as well.  If SSL is active, then the first characters of that line will read ‘https’ rather than just ‘http’.

It is important for you to protect against unauthorized access to your password and to your computer.

Ensure you log out when you have finished visiting http://www.gopaleonz.com especially if you access http://www.gopaleonz.com from a shared computer.

Additional Terms and Conditions

Go Paleo NZ Ltd requires you to have an exclusive email address to be able to enrol you in the mailing list. We will contact you by email and/or social media from time to time to keep you informed of company benefits and offers, and by joining you agree to be contacted for this purpose.  You can opt out of receiving information at any time if you choose to do so. Go Paleo NZ Ltd will take all measures to ensure compliance with the Privacy Act in relation to your personal information.  You can alter and update your personal information at any time online through your account login. You can cancel your membership at any time by emailing us at gopaleonz@hotmail.com.

Go Paleo NZ Ltd reserves the right to alter or amend the terms and conditions and any benefits or offered discounts any time. Any changes will be posted to our website at http://www.gopaleonz.com, under the terms and conditions. Continued participation in any of our programs will indicate your acceptance of these terms and conditions.

Go Paleo NZ Ltd may cancel any member of our programs at any time, at its absolute discretion.  Go Paleo NZ Ltd reserves the right to terminate membership at any time without prior notice. Go Paleo NZ Ltd is not responsible for any communication which may have been delayed or lost because of a malfunction or breakdown in any electronic system. Programme prices may not be reflective of sales, gift cards/ voucher purchases unless specified. To receive deals online you will need to create an account and register your email with us.

Shipping Terms and Conditions

Orders delivered to a North Island location will be received within 2-3 business days. Not all locations in North Island are applicable, please contact us for exact confirmation on your address. In case that you have already made an order with us online and are not within delivery region, please get in touch with us as soon as possible: gopaleonz@hotmail.com

External Websites

This website may contain links to other websites that are owned and operated by third parties. You acknowledge that the company is not responsible for the availability of, or the content located on or through, any third-party website. You should contact the website administrator or webmaster for those websites if you have any concerns regarding such links or the content included.

Gift Vouchers

Gift Vouchers contain no value until activated at the point of purchase. Gift Vouchers will not be replaced if lost, stolen, or destroyed. Go Paleo NZ Ltd Gift Vouchers are not redeemable for cash or refundable. The card, once activated, may be redeemed for purchases at Go Paleo NZ Ltd online at gopaleonz.com. The funds available will be verified on request or at time of purchase. No change is given and any balance that remains on the card can only be used in whole or in part against future purchases at Go Paleo NZ Ltd online.

Any balance that remains on the voucher after expiry will not be available for use. If your order exceeds the amount of your Gift Card/Vouchers, you must pay for the balance with a credit card or other agreed forms of payment. Balance expires 6 months after card/voucher purchase.

User Generated Content Terms of Use

Thanks for sharing! Please take a moment to read through the terms of use below and our Privacy Policy before you grant permission or authorisation for us to feature your content. In these terms of use, ‘we’, ‘us’ or ‘our’ refers to Go Paleo NZ Ltd (‘Go Paleo”, “GO!’) and its associated agencies, subsidiaries and entities – including but not limited to Go Paleo NZ Ltd. The ‘content’ refers to the image, photo, video, text, graphics or other content you have published on social media platforms (such as Facebook, Instagram, Twitter, Snapchat, YouTube) or submitted or uploaded directly to social media platforms affiliated with Go Paleo NZ Ltd and its subsidiaries and entities. “You” or “Author” refers to the author of the content.

Our use of your content

You agree to grant us an unlimited, non-exclusive, worldwide, royalty-free, perpetual right and license to reproduce, edit, publish, broadcast, distribute and otherwise use your content in connection with advertising, publicity, promotional and marketing activities related to Go Paleo NZ Ltd and its associated agencies, subsidiaries and entities. This includes but is not limited to, sharing and publishing your content on social media pages, websites, newsletters, blogs, emails, mailers, signage, news media and other printed and online advertising. We may edit or modify your content for formatting, navigation, integration or other purposes. We will endeavour to not materially distort your content. You acknowledge our use of your content is without compensation or payment. You also grant us the right to publish your social profile information or other information you have submitted in connection with any use of your content, including but not limited to your name, username, profile picture, likeness, original caption, biographical information and region. Use of your content is at our sole discretion. We have no obligation to use or feature your content. We reserve the right to remove or stop using any content at any time, for any reason. Use of your content does not imply endorsement or affiliation with you.


You will retain ownership, copyright and intellectual property rights that you have in relation to your content. We will endeavour to credit you when your content is published, reproduced or otherwise used, where possible.


We reserve the right to refuse content, moderate or remove any content submitted, for any reason at any time. Any content which may be deemed libellous, defamatory, obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive or otherwise unlawful will be immediately moderated. We reserve the right to verify the validity of submissions and to remove any submissions where false or misleading details have been given by an Author or if an Author has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these Terms of Use.

Limitations of Liability

You hereby release, discharge and agree to hold Go Paleo NZ Ltd and its associated agencies, subsidiaries and entities harmless from any liability related in any way to the use of your content.

Additional terms

The use of your content is in no way sponsored, endorsed, administered by or associated with any social platforms including Facebook, Twitter, Snapchat, YouTube or Instagram. We reserve the right to update these Terms of Use from time-to-time without notice by posting revised Terms of Use on this website. These Terms of Use are governed by the laws of New Zealand.

Cancellation Policy

If you wish to cancel you must let us know as soon as possible, we are unable to cancel or refund orders that are cancelled outside of these following rules.

Delivery Monday – Cancellation by 12pm Friday prior

Delivery Wednesday – Cancellation by 12pm Sunday prior

Delivery Friday – Cancellation by 12pm Tuesday prior